DocScan — Support

DocScan is a document scanner that works entirely on your phone. There is no account, no server and no subscription.

Contact: contact@txonix.com — we answer by email. In the app, Settings → Report a problem opens your own mail app with the app version and device model filled in; you see the whole message before it is sent, and it never includes your documents.

Common questions

Where are my documents? On your phone only. DocScan has no account and no server, and your scans are kept out of device backups, so they are not copied to iCloud or Google. Nothing you scan is uploaded.

How do I keep a copy if I lose my phone? Settings → Export your whole library makes one archive of every document, page, edit and recognised word. Save it somewhere off the phone; "Save your library to a folder" puts it straight into a folder you choose. Settings → Restore brings it back on any phone.

Can I get my files out without DocScan? Yes. Any document exports as PDF, images or text, and the library archive is a standard ZIP with a README describing its layout.

I deleted something by mistake. Tap Undo straight away, or find it in Settings → Recently deleted for 30 days.

The recognised text is wrong. Open the document and tap "Review & correct". Your correction is used by search, copy and exported PDFs; the scan itself is never changed.

Is there a subscription or ads? No. There are no ads, no account, no trial and nothing to unlock.

Privacy policy: see the privacy policy published beside this page, also in the app at Settings → Privacy policy.